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Privacy Policy

Last updated: February 2026

1. Data Controller

  • Identity: Kronnect Technologies SL
  • NIF: B72388283
  • Postal address: Avenida de la Libertad 38A, 11500 El Puerto de Santa María, Spain
  • Email: contact@kronnect.com

At Kronnect Technologies SL we process the information you provide in order to deliver the requested service or send the required information. We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD). Your data will not be transferred to third parties except where there is a legal obligation.

2. Data We Collect

This website (kronnect.com) does not use tracking pixels or third-party analytics such as Google Analytics. We collect personal data only when you voluntarily provide it by:

  • Creating a user account (username, email address, password).
  • Submitting the contact form.
  • Subscribing to our newsletter.

3. Legal Basis for Processing

We process personal data under the following legal bases (GDPR Article 6):

  • Consent — when you submit the contact form or subscribe to our newsletter.
  • Contractual necessity — when you purchase products through our store.
  • Legal obligation — where required by applicable law.

4. Contact Form

If you contact us through the website, we collect your name, email address, and message content solely to respond to your inquiry. This data is processed based on your consent and is not shared with third parties.

5. Newsletter

We may send you newsletters and product-related announcements via email through SendPulse, a third-party email service. We only send information strictly related to our products and services. When you subscribe, SendPulse may set a cookie to manage the subscription form.

You can unsubscribe at any time by clicking the unsubscribe link included at the bottom of every email. Upon unsubscription, your email address will be removed from our mailing list.

6. Support Forum

We operate a support forum at kronnect.com/support-forum/ using Simple Machines Forum (SMF) software. By using the forum you should be aware of the following:

  • You must be 16 years of age or older to register.
  • Registration requires a valid email address, used to validate your account, send reply notifications, and communicate important announcements related to our products.
  • Your IP address is recorded with each post for moderation purposes.
  • The forum software places a session cookie in your browser, used only to keep you logged in. It does not collect or send any other information.
  • We will never share your username or email address with third parties nor use them for other purposes without your consent.
  • You may consult, modify, or permanently remove your account and profile data at any time from your profile section. Deleted profiles may remain in backup files for up to 3 months, after which data is completely wiped.

7. Third-Party Services

We use the following third-party services:

This website does not embed any third-party fonts or CDNs. All fonts are self-hosted. The only external script loaded is the SendPulse newsletter subscription form mentioned above; no advertising or analytics trackers are used.

8. Cookies

This website uses only strictly necessary cookies for session management, security, and login persistence. No consent banner is required for these cookies under GDPR and the ePrivacy Directive, as they do not track you or serve advertising purposes.

Additionally, the newsletter subscription form (SendPulse) may set a cookie to manage form display. The support forum uses its own session cookie solely to maintain your login state. No cookies are used for advertising or tracking purposes.

This website also stores your theme preference (light/dark mode) in your browser’s local storage. This data never leaves your device and is not sent to our servers.

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Port your data to another controller
  • Object to processing

To exercise any of these rights, contact us at contact@kronnect.com or by post to: Kronnect Technologies SL, Avenida de la Libertad 38A, 11500 El Puerto de Santa María, Spain. You must sufficiently identify yourself in your request. If we have reasonable doubts about your identity, we may request additional information to confirm it.

If you feel your rights have not been adequately addressed, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), C/ Jorge Juan 6, 28001 Madrid — www.aepd.es.

10. Data Retention

Personal data is retained only as long as necessary to fulfill the purpose for which it was collected:

  • Contact form: until the inquiry is resolved, unless further retention is required by law.
  • Newsletter: until you unsubscribe.
  • User account: until you delete your account.
  • Forum account: until you delete your account. Backups are purged within 3 months.
  • Store purchases: as required by tax and commercial law.

11. Updates to This Policy

We may update this privacy policy from time to time, particularly as technology changes. You can always check this page for the latest version. We may also notify you of changes by email.

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