I.T Never Ends

I remember playing this game AGE AGO

IM SO EXCITED TO SEE WHAT ITS LIKE NOW!!!!

Minor Nitpick : I don't mind most of the CRT filter, but the part where a band of brightness or darkness  periodically crawls down the screen is distracting. I wish I could turn that off separately.
 ... and it's not even based on a real thing.  CRTs don't do that.  It's just a camera artifact that shows up when you try to film them with a camera that has a different framerate.

The way the tickets are not much responsive when selecting wich side to choose (narrow area, slow reaction, failing sometimes) makes them slightly bothering, to the point I am tempted to click them randomly, while they seems to be the main interaction in the game

The game was too wordy for me to reach immersion, but I liked the humour

holy PEAK...

purchasing the moment it comes out 

Ticket Error ____________________________________ 2/11

________________________________________________

  Iteration #@(*%(&^                                                              |

  I.T. DEPARTMENT                                                              |

________________________________________________

                        /                                              \

                       |            Loading ↻◌◌◌              |

                        \                                              /

_______________________________________________

| I LOVE THIS GAME AND I WANTED TO SEE IT ALL  I    |

| SKIPPED THROUGH EVENTS TOO FAST AND MY        |

| SOFTWARE HAS PUNISHED ME MY SCREEN               | 

| NARROWS MY TIKETS NARROW MY VSN                     |

| NARROWS                                                                         |

| HELP                                                                                  |        

| HLP                                                                                    |

| HP                                                                                      |

| H                                                                                        |

_______________________________________________

RESPONSE------------------------------------------------------------------

Have You Tried Dying? / Get Narrower                                     |

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(things went back to normal after another run)

So far, this game seems really good! I have some minor feedback on a couple of things. There are some issues with the choice selection (hovering instead just shows nothing, not sure if this is already known, just wanted to point it out in case), but other than that, it feels fine! Maybe some more visual feedback when you select an option, but other than that it's great! Looking forward to the demo on Steam! :)

Edit: Also, possibly the formatting on itch could be changed? The default is larger than the webpage, and the only way to see the whole screen is to enter full-screen mode, which can be annoying for some people. Thanks!

This is so fun! I love the variety - Easily could have been a repetitive game, but the minigames, chats, escalating tickets, etc. made it pretty addicting to see what would happen next. Other people have said the same thing, but the realism really hit home in a great way, balancing humor and "oh god I know this person". Feedback/suggestions:

• The snake-style minigame lagged really badly in my browser, to the point where it was almost unplayable. None of the other minigames had this issue.
• I like the voice acting, but as someone who reads quickly, I like being able to go through text pages quickly. Trying to click through, it seemed like each section of text would wait until the voice line was completed. Not the worse, but a little annoying.
• I second the idea of selecting the ticket choice with arrows, and being able to see the choices without hovering.
• An alert/message/highlight of some kind pointing out when a day passes might be helpful? Specifically with the data package minigame, it would be nice to better strategize since it blocks you from trying again until the next day
• Maybe this defeats the point of the game, but I found myself wanting to know how each ticket choice affects the underlying productivity/morale/etc. stats. That said, I understand why that would take away some of the fun - just food for thought.

I'm interested in trying out the alpha build!

As a full-time software developer who worked IT in college, this is incredible! I wishlisted the game on Steam and can’t wait for the full version! Take my money!

This really reminds me of Reddit’s r/talesfromtechsupport (and especially their Rules of Tech Support - https://github.com/morriscox/Rules-of-Tech-Support ). Those two are incredible resources I share around often with people working in support positions!

I do wish there was a way to see the two options without needing to hover the mouse. I get that’s the whole aesthetic, but I wish I could see the action at the top, and the two results at the bottom. I also wish I could control this with the keyboard - right arrow to swipe right, and left arrow for left.

I also saw the tutorial about packet loss, then looked and there was nothing to do. Then, later I got a message about packet loss being 80% and realized I had forgotten about it. Maybe make that tutorial wait to show up until there’s packet loss, or immediately make the message trigger packet loss?

While the game’s in early access, maybe you could add a Card Feedback button that can be enabled in options. I feel like there was a few times when my budget was randomly affected and it shouldn’t have been based on the outcome (I forget the examples), so having a way in-game to report “The last card was wrong, it should do XYZ instead”. Or you could embrace the entropy.

I really love the humor and the situation-based events, like when everyone gets burnout because they’re too productive and I can tell them to double down. I’ll play more later and give you more feedback on the feel of the game’s balance (if I get around to it).

I love this game so much! I can’t wait for the full game to release!

Just some quick feedback: when clicking the top right "x" to close the window, the options "abandon" and "continue" are maybe a little ambiguous: me being me I just saw "continue" and thought: oh that means continue with the abandoning, I'll click the other option. But that's the wrong way around.

So maybe "abandon" could be in red text, and the other option could be "continue shift" or some in context words that clearly mean "this is NOT the option for abandoning". Also the "continue" being bordered and the abandon not being bordered or having some hover-over highlighting feels a little off to me (e.g. if you're deleting a repo on github, the red "delete repo" etc options are all bordered and emphasised just as much as other buttons). So it feels like that UI choice doesn't really align with / is the opposite to what I've learnt from other UIs.

anyway this is the most nitpicks of nitpicks and really doesn't matter much - the game looks great!

Oh my god how charming. I love my IT job and this just makes me smile hard playing it.

game is, amazing. I am loving it. 

Few questions and bits of feedback

Questions

1. Who made the soundtrack? It's a vibe and I want to be able to download it officially if possible rather then via inspect element.
2. Was there any inspiration from the "Find Us Alive" podcast or "Pantheon" (the TV Series)? This game has been reminding me of these bits media from time to time. (also since I found this via your post on r/SCP)
3. Is that your own cat from the picture Riley sends us? Shes adorable even from the small little picture.

Feedback

1. The non-ending(the "normal" tickets) aren't really varied enough, I see a lot of repeats and sometimes a whole loop will only be ones iv seen before only for the next loop to have a lot of new ones. Would weighting the chance of the different ones appearing based on how long its been since they last showed up be a possibility? (EDIT: I am starting to see more variety now, I think i was just unlucky)
2. the foreground of the background is a bit, bland,  some small animations might help make it a bit more interesting? Have the computer flicker a bit? Steam from the coffee?
3. The chat notifications are easy to miss sometimes. 

I am for sure picking this up on Steam as soon as it releases, this is epic.

Might also be worth to add a note that this won't run well in Firefox, it does run in it, but at a VERY slow speed.

I tested this in Firefox Nightly with the only active extension behind TamperMonkey and uBlock.

I would like to play.

Interesting game with potential.
Couple of suggestions, not demands, just things to consider, maybe add your own spin to them.

• It would be nice to add feedback to status showing the result of the last action.  So for example if Productivity went down due to my last action, it should have a down arrow, preferably with the % drop, if it went up, then an up arrow with % gain. Perhaps this status doesn't need to stay forever, just a few seconds before fading out, but I feel its important as i'm not always able to catch which status changed due to an action.
• Taking this further it might be nice to present a history of last events that affected a status upon rolling over the status box? Additionally maybe include recap of what raises/lowers each status so a new player doesn't have to remember from the tutorial.
• Needs more frequent variations. Fixing too many tickets in a row is a bit bland. The mini-games are good (though all should be able to use WASD - maybe they do and help is wrong?), but it feels like there needs to be more things to do. Think of Papers Pleasse, where as the game progresses you get more and more tasks/instructions/actions to do, forcing you to concentrate more.

Regardless it will be interesting to see how you develop this. 

BTW for reference found via your reddit post.

The demo stutters & lags a lot for me. The audio logs don't even play anymore. :(

EDIT: All bugs that I've encountered:
- The audio logs don't play at all now, they just get stuck at the beginning & play no audio & make no progress. Previously they lagged & stuttered.

- If I play the snake game until the timer runs out, it doesn't allocate resources, or allow me to allocate at all. I am forced to take a fail.

 

- The blocks in the stacking minigame will jitter violently and sometimes will not allow me to successfully stack said blocks.

Hey I'm loving the game! One minor suggestion, the performance review results disappear way to fast. Keep up the good work and the game is added to my Steam Wishlist!

Hi! My internet connection very bad. Game not loading. Can u pls create download link ?

Wishlisted, as someone who works in IT and loves the whole horror aspect, yes. Loved a little play through.

What a cool concept, wishlisting immediately!

I really love the concept, this is just my right kind of humor!

What is a problem I have seen though is that the outcome message disappear WAY too fast, like only able to read half of it before it's gone.

Otherwise, it is a great game!